Frequently Asked Questions
Everything you need to know about your MsBadge shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, MsBadge is committed to ethical fashion. We partner only with manufacturers who adhere to fair labor practices and sustainable production standards.
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for the best fit.